Originally told to Darren Dahl and Inc.com.
“One day I heard my mom talking to some of her friends about how hard it was to get things done around the house without a man around, like hanging picture, fixing a leaky faucet, and tightening a doorknob. That’s when a lightbulb went on for me.
“I realized that women are tired of having to rely on men to help with home improvements. I thought women might like to deal with another woman instead. So I went to a local printer to have some business cards and fliers made up. Then I went to the mall and started talking to women about how I had just started a home-improvement business and asked whether there was anything I could help them with.
“After I lined up a job, like putting up Sheetrock, I would go to the phonebook, find the contractors that could do the work, and check out their references. I would then drive the contractor to the job and talk with the customer as he did the work. I made my money by charging the homeowner more than the contractor was charging me. My first year, I made $25,000.
“After a while, I actually decided that I wanted to learn about things like plumbing and carpentry myself. I also expanded the business into the corporate world after I landed a few contracts for small repair work at companies like IBM, Coca-Cola, and Reader’s Digest. Then, in 1995, when I was 23, I landed a condo-development project in Weehawken, N.J. All of a sudden, I had a name in the industry and was earning more than $2.5 million a year.
“Between 1995 and 2001, I moved the business to Manhattan and grew revenue to about $50 million a year, got married, and had a baby. Then 9/11 happened and everything just stopped. All of a sudden, I had to lay people off. It was a real time of uncertainty.
“Things seemed to hit rock bottom not long afterward when my husband and I decided to get a divorce. I remember going to fix something in my apartment when I realized that my ex had taken my toolbox. I was upset. Then, after watching an episode of ‘Sex and the City’ where Samantha has trouble hanging her curtains, I came up with the idea to create the perfect tool kit for women.
“I wanted my tool kit to look like the iMac — slim and stylish — and it would have all the tools and parts needed to fix the 10 most common home-repair problems. I spent $8,000 on a prototype and partnered with a manufacturer in Taiwan to make the tools. The big break came when we landed Bloomingdale’s as our first customer. I even got them to do a window display for it. Everything kind of took off after that.”
Barbara K currently has 10 employees and sales of $12 million.
Visit her website at www.barbarak.com.